Effective date: September 3, 2026
1. Agreement and business use
By creating an account or using Exit Ready, you agree to these Terms and any order, subscription confirmation, or data-processing terms that apply to your account. Exit Ready is intended for business use by adults authorized to act for the relevant organization.
2. Accounts and security
You must provide accurate information, protect your credentials, use multi-factor authentication where available, and promptly report suspected unauthorized access. You are responsible for activity performed through your account and for ensuring invited users have appropriate authority.
3. Subscriptions, billing, and refunds
Paid plans and upgrades are billed annually in advance at the prices shown when you subscribe. Taxes may be added where required. There is no free trial. A new subscription may be cancelled for a full refund within 30 days of its initial purchase, subject to verification and excluding fraud, abuse, chargeback misuse, or amounts already refunded. Later renewals and mid-term upgrades are non-refundable except where required by law or stated in an order.
4. Customer data
You retain ownership of the data and documents you submit. You grant the provider the limited right to host, copy, process, transmit, and display that material only as needed to provide, secure, support, and improve the service, comply with law, and enforce these Terms.
5. Acceptable use
You may not use Exit Ready unlawfully; upload malware or content you do not have the right to use; attempt to bypass security, quotas, or access controls; probe another customer’s data; reverse engineer protected parts of the service; or use the platform to harm, mislead, or infringe the rights of others.
6. AI-assisted features
AI-generated findings may be incomplete or inaccurate and must be reviewed by a qualified person. You are responsible for decisions made using those findings. The service is not a substitute for professional judgment.
7. No professional advice
Exit Ready provides software, organization, and decision support. It does not provide legal, tax, accounting, investment-banking, valuation, investment, or other regulated professional advice, and using the service does not create a professional-client or fiduciary relationship.
8. Confidentiality and security
We use reasonable administrative, technical, and organizational measures designed to protect customer data. No online service can guarantee absolute security. Customers must use appropriate permissions and avoid uploading information that is not necessary for their intended workflow.
9. Availability and third-party services
The service may depend on third-party hosting, identity, payment, storage, email, and AI providers. We may maintain, change, suspend, or discontinue features. We do not promise uninterrupted or error-free availability.
10. Suspension, cancellation, and deletion
We may suspend access for non-payment, security risk, unlawful use, or material breach. Unless Archive, a legal hold, or another written agreement applies, cancelled workspaces follow the published 90-day active-data deletion process; encrypted backups may persist for up to 30 additional days while snapshots expire.
11. Intellectual property
The service, software, design, documentation, trademarks, and related materials are owned by the provider or its licensors. Except for the limited right to use the service during an active subscription, no rights are transferred to you.
12. Disclaimers and liability
To the maximum extent permitted by law, the service is provided “as is” and “as available.” Neither party is liable for indirect, incidental, special, punitive, or consequential loss, or lost profits, revenue, goodwill, or data. Any aggregate liability will be limited to fees paid for the service during the 12 months before the event giving rise to the claim, except where liability cannot legally be limited.
13. Changes and order of precedence
We may update these Terms prospectively and will post the effective date. Material changes will be communicated where required. A signed order or separately agreed contract controls if it expressly conflicts with these Terms.
14. Governing terms and contact
The provider identity, governing law, venue, and formal notice details stated in your order or subscription confirmation apply. Questions about these Terms can be raised through the Contact page.